Shipping Policy

As per the Indian government guidelines, we ship to all serviceable pin codes in India. We generally dispatch all our orders within 48 hours of receipt. All purchases are shipped from our warehouse by reputed courier agencies. For any queries reach out to us at feedback@hairoriginals.com or call us at 8700797103.

For Domestic Orders (within India):

  • We take 48 hours to process and dispatch your order. And it takes 5-7 business days for the order to be delivered across India.

  • The curly texture will need at least 12-15 days for delivery.
  • However, if the address/pin code/phone no. is incorrect, the pin code is unserviceable, or if the color match is taking time, then it could take some extra days to dispatch your order based on the time taken to communicate and match the product to your hair.

  • Please note: During festivals, adverse weather conditions, natural calamities or political crises and curfews, your shipment may get further delayed. We assure you that we will try our best to deliver your product as quickly as possible and truly appreciate your patience during these times.

For International Orders (Outside India):

  • No return and exchange applicable on orders outside India.

  • Orders might take 10-15 working days to get delivered for orders outside India.

Given below are the shipping charges :

  • Enjoy free delivery on all orders.

HairOriginals shall not be responsible for delivery taken by an alternative person.

All claims for shortages or damages must be reported to customer service on the day of delivery with an unboxing video via email at feedback@hairoriginals.com or call us at 8700797103. An unboxing video is mandatory to claim shortage or damage in transit.

Contact us to initiate a return. In case you wish to know our replacement and refund policy, please click