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Frequently Asked Questions

Most frequent questions and answers

What are Hair Extensions?

Hair extensions are a hair accessory that helps achieve desired hair look. They are of different types and we categorize them as:
1. Do-it-yourself (DIY) Hair Extensions.
2. Permanent hair extensions and
3. Scalp toppers & wigs

Why Hair Originals?

HairOriginals is India’s first D2C Permanent Human Hair Extensions brand. Our core values lie in providing our customers with a superior quality product at the most reasonable prices.
We understand how hair makes up to be one of the most integral parts of any human and how having the desired hair makes one feel confident.
It makes us proud to say that we are a brand that is:
– Hand made
– Cruelty-free
– Ethically sourced
– 100% Human Hair
YOU WILL ONLY HAVE GOOD HAIR DAYS WITH HAIR ORIGINALS

What are permanent hair extensions ?

Permanent hair extensions are strands of natural human hair attached to your hair by a hair extension specialist.
Permanent hair extensions help your hair look dense and add length to your hair. There are different types of permanent hair extensions and you can connect with our experts on a phone/video call or visit our experience centre in Gurgaon or Bengaluru to figure out which one suits your hair type and hair needs the best. Also, we offer free hair installation with every purchase of permanent hair extensions.

Connect with us to know more.

What are volumizers ?

We at HairOriginals know that we all move luscious & voluminous hair, so we have different clip-in hair extensions which help your hair look voluminous in seconds. They blend well with your hair as well as add length. They are easy to use & style and easier to undo & maintain.

SEAMLESSLY TRANSFORM YOUR HAIR FROM BASIC TO CHIC IN NO TIME

How long will the hair extensions last?

The duration that your extensions depend on several factors. The kind of extensions and the application method you choose will determine how long your extensions will last. Some of the extensions are permanent while others are temporary. Clip in hair extensions are temporary and can be worn daily. Sleeping in the clip in hair extensions will cause damage to your hair.

Permanent extensions can last up to 2 years. But it depends on lot of other factors as well. You have to visit salon to move the extensions up every 3-4 months, and re-use the hair for up to a year or two.

Few extensions like tape-in lasts for 4 to 5 weeks.

Does removal of hair extensions damage the hair?

Hair extensions removal is as important as fixing. You, therefore, need to be careful while removing the extensions to avoid damaging your hair. If you have permanent hair extensions, it’s best that you let the stylist remove your extensions gently and carefully without damaging your hair.

How do I shower while wearing extensions?

HairOriginals hair extensions are same as your natural hair so you can take shower with extensions, but do not use hot water for washing extensions. Hot water will dry your extensions and it’s therefore important that you keep the extensions away from hot water.

Can I blow dry or use heated tools on my hair extensions?

HairOriginals, Hair Extensions are 100% human hair and can be styled exactly like your own natural hair. We recommend applying a heat protectant spray prior to using styling tools such as blow dryers, flat irons, curling irons, and etc. to maintain the quality of Hair Extensions. We also advise a lower heat setting when using styling tools to prolong the life of the hair.

Lastly, make sure to avoid direct heat or contact on the application areas via rings/tape/bond to help ensure the longevity of the installation.

How to minimize shedding & tangling?

Slight shedding and tangling is normal for all hair extensions. You may experience shedding differently base on which installation method, texture of the extensions, and hair product you use. You can minimize shedding/hair-fallout, by maintaining your hair extensions with great care, make sure to brush them before and after use.

As for tangling, just like your natural hair, hair extensions can and may tangle. Tangling can be cause by many reasons. Humid weather, using the wrong hair products, not enough maintenance, or using heat tools without heat protective products can cause tangling over time or to colour the extensions to lighter colours.

To minimize tangling you can start with brushing your hair extension 2-3 times with a detangling brush. Make sure any hair product you use is alcohol-free, sulfate-free, and paraben-free. These chemicals can dry out your hair extension which lead to tangling and matting. Make sure to use heat protective spray before styling with any heat tools. Develop a good night time routine. Brush your hair and put into a braid or a loose ponytail before going to bed. Treat your hair extension like your own hair, maintenance is the key to have long lasting hair extension.

Can I oil my hair with extensions?

Apply a small amount of oil through the mids and ends of your hair each night (wet or dry hair) brush through for an even application and by morning your extensions will have soaked up any residue and will be perfectly soft and have retained full volume and are ready to style!

How frequently can I wash my hair extensions?

You should only be washing your hair extensions 2–3 times a week. However, if your hair is curly or wavy and therefore have had curly or wavy hair extensions installed, washing your hair once a week is perfect. Washing hair extensions excessively strips them of moisture and causes them to become dry.

Will natural oil of scalp damage extensions?

Be extra careful with oils. They coat strands in a nourishing, protective layer that hydrates the hair over an extended period of time. However, we recommend that women with hair extensions only apply hair oils from the mid-shaft to ends of their extensions in order to nourish the hair.

How long do hair extensions last?

The lifespan of hair extensions depends on the type of extensions and how well they are cared for. Generally, clip-in extensions can last up to a year with proper care, while tape-in and sew-in extensions can last up to 6 months. We recommend following our care instructions and avoiding excessive heat and chemicals to extend the lifespan of your extensions.

Do you offer custom orders?

Yes, we offer custom orders for customers who have specific style or color preferences. You can contact us on……….. to discuss your needs and we’ll work with you to create the perfect set of custom hair extensions.

What's the difference between human hair extensions and synthetic hair extensions?

Human hair extensions are made from real human hair, which gives them a more natural look and feel. They can also be styled and colored just like your natural hair. Synthetic hair extensions are made from synthetic fibers, which can look less natural and may be more prone to tangling. However, synthetic extensions are often more affordable than human hair extensions.

What's the return policy for your hair extensions?

We offer a 5-day return policy on all unused hair extensions. If you’re not satisfied with your
purchase, you can contact us for a return authorization and we’ll provide instructions on how to return the product. Please note that we do not accept returns on opened or used hair extensions unless the product has a defect.

What's the best way to style hair extensions?

The best way to style hair extensions depends on the type of extensions and your personal
preferences. Generally, you can style clip-in extensions just like your natural hair, using a curling iron or straightener as desired. With tape-in and sew-in extensions, you should avoid applying heat directly to the extensions, and use heat-protectant products to prevent damage.

How do I install tape-in or sew-in hair extensions?

Tape-in and sew-in hair extensions require professional installation, as they involve attaching the extensions to your natural hair using adhesive or thread. We recommend finding a licensed stylist who is experienced in installing hair extensions to ensure a safe and secure application.

How do I know if hair extensions are right for me?

Hair extensions can be a great option if you want to add length, volume, or thickness to your hair. However, they may not be suitable for everyone. We recommend consulting with a licensed stylist to determine if hair extensions are right for you, based on your hair type, current condition, and personal preferences.

How are human hair extensions better than synthetic?

The only thing good about synthetic hair extensions is that they are cheap.
Synthetic hair extensions come with a lot of limitations, they do not blend well with the natural hair on your head, they are toxic to the environment, and they go bad in no time, on the other hand, Human Hair Extensions are a quality product that blend with your natural hair, give you the most natural looking hair and If you maintain them properly they last for a longer period of time.

What are our DIY products ?

HairOriginals has a range of hair extensions which do not need professional installation. They are easy to use as they are clip-based extensions. You can easily clip them in your hair and style them just the way you like and then remove them when you are winding down for the day. Use them daily or occasionally, they are there to stay.

Do Hair Extensions Damage Hair?

Extensions don’t damage your hair, wrong hair extensions, poor application and lack of proper maintenance might the damage extensions & your hair. Therefore, important that you visit the hair extensions salon specially for permanent extensions.

Can I colour or bleach my hair extensions?

Since HairOriginals’s Hair Extensions are 100% Human Hair, you can color it just like natural hair. However, we strongly do not recommend coloring the hair extensions lighter, as the hair has already undergone color processing, and bleaching the hair to achieve a lighter shade is a very harsh chemical process. This can damage the quality of your hair extensions, and result in more tangling.

If you plan on coloring your hair extensions, we advise starting with a lighter shade and coloring the hair darker to achieve your desired shade and better maintain the integrity of your hair extensions. We always recommend consulting with a professional hair expert.

What are the best Products to take care of extensions?

You need to ensure that your scalp, natural hair, and the extensions maintain their qualities. Your scalp has natural oils and you need to ensure that it doesn’t dry out as that will make your hair weaker leading to damage. You also need to use products that will keep the extension hydrated and well nourished. Avoid shampoos that have sulfates and alcohol as they will dry out the extensions. Make sure you use the right conditioner for hair extension.

How do I sleep with Hair extensions?

With Clip-Ins, we recommend taking them out and storing safely until your next use. While you may sleep in them, it will only help to prolong their lifespan. 

With any of Permanent Hair Extensions, please keep all these tips in mind.

  • Before bed, gently brush Hair Extensions to remove any tangles or buildup from the day.
  • Secure hair in braid, ponytail, or pigtails. Make sure it is loose and low, not pulling hair too tight. A braid is ideal as it keeps your hair tangle-free.
  • Make sure to sleep on a satin pillowcase to reduce friction as you move in your sleep.

Lastly, make sure your hair are dry before you hit the sack, sleeping with wet hair/hair extensions can damage them.

 

Will glue extensions damage the real hair?

Again, if installed correctly, fusion extensions should almost never damage your hair, but it’s still good to know your hair well enough to make a decision that’s best for you. For example, if your hair has been damaged by heat or products, a fusion method might also be less than beneficial.

Does refilling of my hair extensions damage the real hair?

As for how often you will need to get your hair extensions re-applied, she advises, “Glue and tape extensions last around four to eight weeks, sew-in extensions should be replaced every six to eight weeks and micro-link extensions last up to four months, but will need repositioning every two or three months.

Does heating treatment damage the hair or hair extension tip?

When you use too much heat on your hair extensions, they will become damaged much like your original hair. Because all of our extensions, whether micro ring or tape-in, are manufactured of 100 percent human hair, they can become brittle and acquire split ends. Always leave 1inch section from the tips.

Can I go to gym / bike riding /running or exercise with extensions?

To avoid compromising the bond while you workout, put your hair into a low ponytail or braid then secure with a scrunchie or metal-free elastic. These hairstyles will keep your hair out of your face as well as prevent your extensions from tangling.

Can we go for keratin or smoothening with extensions?

Yes. Actually this treatment is a great solution to the common issue of hair extensions becoming excessively dry due to the lack of natural oils from the scalp. Ideally, it is easiest to perform the treatment before the extensions are put in the hair. However, if they are in the hair, it is not a problem.

Can I make different hair styles with extensions?

Yeah sure you can do curls and beach waves and maybe even a ponytail, but did you know you can style Halo hair extensions into topknots, braids, high buns and so so much more? If you’re using halo hair extensions, there is no limit when it comes to hairstyles with hair extensions.

How does saline water affects on hair extensions and on its bond?

Salt water damages hair by causing dehydration, resulting in dry, broken and tangled hair. Hair that has been exposed to salt water is more difficult to brush, resulting in hair breakage, and hair that is in much need of nourishment.

What if we washed our hair and hair extension with hot water?

It is extremely important on this step that you don’t use hot water, as this can damage extensions and cause them to wear away easier and appear more dull. Make sure the water isn’t cold either, as this will not properly cleanse the oils and dirt away.

Is hair shedding normal with hair extensions?

Just like your natural hair, extensions will shed. Shedding is a common occurrence with hair extensions and because they are made of human hair, you can expect some shedding throughout their lifespan.

How do I choose the right hair extensions for me?

Choosing the right hair extensions depends on several factors, such as your hair type, style
preferences, and budget. We recommend browsing our website to see the different options we offer, and you can also contact us for personalized assistance in choosing the right hair extensions for you.

How do I care for my hair extensions?

We recommend washing your hair extensions gently with a sulfate-free shampoo and
conditioner and avoiding excessive heat and chemicals. You can also use a leave-in conditioner or oil to keep your extensions soft and moisturized. We provide detailed care instructions with each set of extensions, and you can also contact us for personalized advice.

How do I match the color of my hair extensions to my natural hair?

You can also send us a photo of your hair and we’ll help you choose the right color.
Remember that it’s always better to choose a slightly lighter color than your natural hair, as you can always darken the extensions with hair dye if needed.

Can I wear hair extensions every day?

Yes, you can wear hair extensions every day, but we recommend taking them out at night to avoid damaging your natural hair or the extensions. You should also avoid wearing them in water or during activities that may cause them to tangle or become damaged.

How do I install clip-in hair extensions?

Clip-in hair extensions are easy to install and can be done at home without any professional help. You simply part your hair where you want to place the extensions, clip them in place, and style them as desired. We provide detailed instructions with each set of clip-in extensions, and you can also find tutorials on our website or YouTube channel.

Can I dye my hair extensions?

Yes, you can dye human hair extensions just like your natural hair. However, we recommend having a professional stylist dye the extensions to ensure the best results and minimize the risk of damage. We do not recommend dyeing synthetic hair extensions, as they may not take the color evenly and could be damaged by the dye.

Who pays for the shipping costs for returns or exchanges?

The customer is responsible for the shipping costs for returns or exchanges unless the product is defective or there was an error on our part. In these cases, we will provide a pre-paid shipping label for the return or exchange.

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